MIRA
Official Terms & PoliciesEffective date:

Accessibility Statement

Accessibility Principles

Motorsync Ltd is committed to ensuring digital accessibility for all users, including individuals with visual, auditory, motor, or cognitive disabilities.

  • WCAG Standard: We aim for full conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
  • Assistive Tech: Fully compatible with VoiceOver, TalkBack, screen readers, and full keyboard navigation.
  • Continuous Auditing: We conduct quarterly automated and manual accessibility audits across all web and mobile interfaces.

This statement applies to the MIRA website, mobile application, and MIRA Business portal for motor dealerships.

1. Our Accessibility Commitment

We believe automotive software should be accessible to everyone. We design MIRA interfaces following the principles of Perceivability, Operability, Understandability, and Robustness (POUR) outlined in WCAG 2.1.

2. WCAG Conformance Status

Conformance Level: MIRA Core Platform software and business application interfaces are fully conformant with WCAG 2.1 Level AA standards. Overall platform status is rated partially conformant strictly due to third-party dealer-uploaded vehicle imagery currently undergoing automated remediation.

3. Platform Accessibility Features

Web Applications & Business Portal

  • Semantic HTML5 structure with proper landmark roles (`main`, `nav`, `banner`, `contentinfo`).
  • Full keyboard focus visibility with high-contrast focus rings.
  • Colour contrast ratios exceeding 4.5:1 for standard text and 3:1 for large typography.
  • System preference support for `prefers-reduced-motion` and high contrast themes.

Mobile Applications

  • Native support for iOS VoiceOver and Android TalkBack screen reader narration.
  • Dynamic Type font scaling support without breaking user interface layouts.
  • Minimum 44x44pt touch target sizes for motor accessibility.

4. Feedback & Support Contacts

Accessibility Support Team

Email: accessibility@motorsync.co.uk

Response SLA: We respond to accessibility enquiries within 5 business days.

5. Enforcement & Regulatory Bodies

If you are not satisfied with our accessibility resolution, you may contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com.

Related Regulatory & Policy Documents