This Acceptable Use Policy ("Policy") defines standards of conduct for all users, motor dealerships, and visitors accessing MIRA software applications.
- Fair Platform Use: Users must not engage in automated scraping, reverse-engineering, or Denial of Service attacks.
- Dealer Listing Rules: Motor dealers guarantee that vehicle prices, mileage, specification data, and condition reports are 100% truthful.
- Zero Abuse Tolerance: Abusive language, fraudulent lead submissions, or identity impersonation will result in immediate termination.
By accessing or registering with MIRA, you agree to comply strictly with this Policy. Motorsync Ltd reserves the right to suspend or terminate accounts in violation of these rules.
1. Permitted Platform Use
MIRA is designed strictly for authorised automotive trade and consumer discovery:
- Consumer Users: Searching vehicle inventory, submitting enquiries, scheduling test drives, and applying for financing through authorised partner credit brokers.
- Motor Dealers: Managing verified inventory, responding to customer leads, managing E-Garage records, and issuing digital receipts.
- Credit Brokers & Finance Partners: Receiving customer finance enquiries, managing credit proposals, and processing financing options in compliance with FCA regulations.
2. Prohibited Conduct
You must not engage in any of the following activities:
Unlawful Activity & Fraud
- Trading in stolen, cloned, or undisclosed write-off motor vehicles.
- Identity theft, submitting false identification documents, or impersonating motor traders.
- Money laundering, fraudulent payment processing, or consumer credit misrepresentation.
System Abuse & Scraping
- Deploying automated bots, scrapers, or data extraction scripts against MIRA APIs or web pages without explicit written license.
- Reverse engineering, decompiling, or attempting to extract proprietary platform source code.
- Transmitting spam, phishing links, or malware through in-app chat systems.
3. Content Standards & Listings
All vehicle descriptions, photographs, and dealership profiles must comply with the Consumer Rights Act 2015 and Advertising Standards Authority guidelines:
- Vehicle photographs must represent the actual physical vehicle advertised.
- Advertised prices must include obligatory fees and tax unless explicitly categorized.
- Known structural damage, mileage discrepancies, or insurance category write-offs must be fully disclosed.
4. System Security Integrity
Security Warning: Unauthorised access attempts, API vulnerability testing without permission, or denial-of-service (DoS) attacks will be reported to UK law enforcement authorities.
5. Dealer Specific Obligations
Participating motor dealerships must maintain active commercial licensing, valid trade insurance, and comply with all applicable consumer credit regulations.
6. Reporting Violations
Report suspected policy violations or fraudulent listings to admin@motorsync.co.uk.
7. Enforcement & Penalties
We enforce violations through warnings, content removal, temporary account suspension, or permanent account revocation and legal referral.