Cookie & Tracking Policy
Effective date: 23 November 2025
This Cookie Policy explains how Motorsync Ltd ("we", "us", or "our") uses cookies and similar tracking technologies when you use the MIRA mobile application and visit our websites. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.
By continuing to use our Services, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time through the app settings.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website or use an application. They are widely used to make websites and apps work more efficiently, as well as to provide information to the owners of the site or app.
In the context of mobile applications like MIRA, we may use similar technologies such as local storage, device identifiers, and SDKs (Software Development Kits) that serve similar purposes to cookies on websites.
2. Types of Cookies We Use
We categorise cookies and similar technologies into three main types based on their purpose:
- Essential cookies: Required for core functionality and security
- Analytics cookies: Help us understand how users interact with our Services
- Marketing cookies: Used for advertising and partner integrations
3. Essential Cookies
Status: Always Active
These cookies and technologies are strictly necessary for the operation of our Services. They enable core functionality that you have requested and cannot be disabled. This includes secure local storage on your device to keep you signed in and remember your preferences.
| Purpose | Description |
|---|---|
| Authentication | Keeping you signed in and verifying your identity |
| GPS Check-in | Detecting when you visit a dealership to enable check-in |
| Security | Protecting your account and preventing fraud |
| Preferences | Remembering your settings and notification choices |
| Offline Access | Allowing the app to work when you have limited connectivity |
4. Analytics Cookies
Status: Can Be Disabled
These cookies help us understand how users interact with our Services, allowing us to improve functionality and user experience. All analytics data is anonymised.
| Provider | Purpose |
|---|---|
| Google Analytics | Anonymised usage statistics and feature engagement |
| Firebase Analytics | App performance and user behaviour analysis |
| Firebase Crashlytics | Crash reporting and stability monitoring |
You can disable analytics cookies in the app settings at any time.
5. Marketing Cookies
Status: Require Consent
Marketing cookies are only placed when you interact with partner services by clicking "Get Quote" or similar action buttons. These cookies are set by our partners and require your explicit consent.
| Partner | Service |
|---|---|
| Choose My Car Ltd | Finance applications |
| ClickMechanic | Service and repair quotes |
| GID Ltd | Insurance quotes |
| Motorway | Vehicle selling quotes |
6. Third-Party Services
Our Services integrate with various third-party services that may set their own cookies. We do not control these cookies and recommend you review the privacy policies of these third parties:
7. Managing Your Preferences
You can manage your cookie and tracking preferences in several ways:
- App Settings: Navigate to Settings > Privacy to manage analytics and marketing preferences
- Device Settings: Use your device's privacy settings to limit ad tracking
- Browser Settings: For our website, use your browser's cookie management tools
Note: Disabling certain cookies may affect the functionality of our Services. Essential cookies cannot be disabled as they are required for core features to work.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Effective date" at the top of this policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us: