MIRA
Official Terms & PoliciesEffective date:

Dealer Partner Agreement

Commercial Terms Summary

This Dealer Partner Agreement ("Agreement") is a binding B2B contract between Motorsync Ltd ("Motorsync") and your dealership business ("Dealer").

  • SaaS Licence: Non-exclusive subscription licence to access MIRA Business inventory tools, CRM lead management, and digital showroom features.
  • Data Protection: Dealers act as independent Data Controllers for customer data transferred to their dealership records under UK GDPR.
  • Consumer Compliance: Dealers guarantee that vehicle listings, prices, mileage, and vehicle history disclosures comply with UK consumer protection laws.

By creating a MIRA Business account, your authorised corporate representative agrees to these terms.

1. Definitions & Interpretation

MIRA BusinessThe web-based SaaS dealership management portal provided by Motorsync Ltd for managing inventory, leads, E-Garage records, customer messaging, and support tickets.
MIRA AppThe consumer-facing mobile application enabling buyers to discover vehicles, check in at showrooms, access their E-Garage, and communicate with dealers.
Lead DataContact details, vehicle preferences, and enquiry notes generated by consumers visiting dealer showrooms or submitting online forms.
E-GarageDigital vehicle transaction, ownership, and service records managed through MIRA Business.

2. MIRA Business Services Scope

Motorsync grants Dealer a non-exclusive, non-transferable subscription licence to access:

  • Lead & Customer CRM: Showroom check-in notifications, customer directory, enquiry routing, and messaging.
  • Inventory & Sales Management: Vehicle stock cataloging, digital invoice generation, and sales contract tracking.
  • Staff Control: Multi-user staff role management, permission controls, and showroom analytics dashboards.

3. Dealer Representation & Warranties

Dealer warrants and represents that it:

  • Holds all required UK motor trading licences, FCA credit authorisations (where offering finance), and valid commercial insurance.
  • Shall keep vehicle inventory prices, specifications, and availability updated accurately in real time.
  • Will honour all advertised pricing and promotional terms displayed on MIRA platforms.

4. Customer Data & UK GDPR Compliance

Data Controller Status: Motorsync Ltd and Dealer act as independent Data Controllers under UK GDPR for lead and customer records. Dealer must process customer data solely for legitimate sales fulfillment and maintain strict physical and technical safeguards.

5. E-Garage & Vehicle Records

Dealer is solely responsible for verifying customer identity, ensuring E-Garage transaction accuracy, and fulfilling vehicle delivery in compliance with the Consumer Rights Act 2015.

6. Subscription Fees & Billing Terms

Access to MIRA Business is subject to monthly or annual subscription fees as set out in your order form. Fees are billed in advance and are non-refundable except during statutory cooling-off periods.

7. Third-Party & Credit Integrations

Integrations with regulated credit brokers or valuation providers are provided as software tools; Dealer remains responsible for independent verification.

8. Branding & Commercial Marketing

Dealer is granted a limited license to display "MIRA Partner Dealer" badges at physical showrooms and digital marketing channels in accordance with brand guidelines.

9. Agreement Term & Termination

Either party may terminate this Agreement with 30 days written notice. Immediate termination applies upon material breach, insolvency, or illegal conduct.

10. Limitation of Liability & Indemnity

Motorsync Ltd total aggregate liability under this Agreement is capped at subscription fees paid by Dealer in the prior 12 months.

11. Confidentiality Obligations

Both parties agree to protect non-public commercial data and customer records as confidential for a period of 3 years following termination.

12. Governing Law & Jurisdiction

This Agreement is governed exclusively by the laws of England & Wales under the exclusive jurisdiction of the English courts.

13. Corporate Partner Support

Motorsync Ltd Partner Relations

Email: info@motorsync.co.uk

Address: 5 Maltby Court, Leeds, LS15 9BA, United Kingdom

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